Welcome to
Catherine Harpham Therapeutic Counselling
Welcome to Catherine Harpham Therapeutic Counselling
What does this mean?
Everyone experiences the world differently - and that's something to be celebrated. My counselling practice is founded on person-centred and neuro-affirming values, creating space for you to explore, reflect and grow as your authentic self.


I am a Mental Health First Aider with Mental Health Motorbike and enjoy attending occasional motorbike events. I have hopes to pass my CBT soon and get out on the road
I am a member of the Creative Counsellor's Community and I enjoy making mosaics, coffees out and spending time in nature. I love bugs, slugs and snails!
Time with family and friends, out in nature or drinking coffee, is important to me. I also love spending time with my cats and dog.
The rooms at Cheshire Wellness Centre are situated next to the canal, with beautiful views across the fields. It is a small centre with a few, peaceful, comfortable therapy rooms. Research shows that the environment can have a huge impact on our wellbeing.
Face to Face Sessions take place in Cheshire Wellness Centre In Warrington, WA13 0SW. The Directions can be found on the map below.

Get in touch
Feel free to contact me at chtc.counselling@gmail.com
or
send me a message via the website




Catherine Harpham Therapeutic Counselling
(Fully insured with Holistic HIS58397)
Data Privacy Policy
Introduction
Your privacy is very important to me and you can be sure that your personal information will be kept safe and secure and will only be used for the purpose it was given to me. I adhere to current data protection legislation, including the General Data Protection Regulation (GDPR).
As a Counsellor, I have a legitimate interest in processing personal data to provide Counselling services. As part of my commitment to the privacy of existing and future clients, this policy is intended to give insight into the data I collect about you, how I use it, how I store it and how it is shared.
I am happy to chat through any questions you might have about my policy and you can contact me via email at : chtc.counselling@gmail.com
I am registered with the Information Commissioner’s Office (ZB272751) ‘Data controller’ is the term used to describe the person/organisation that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is me, Catherine Harpham (Cathy)
My lawful basis for holding and using your personal information
The GDPR states that I must have a lawful basis for processing your personal data. There are different lawful bases depending on the stage at which I am processing your data. I have explained these below :
If you have had therapy with me and it has now ended, I will use legitimate interest as my lawful basis for holding and using your personal information. If you are currently having therapy or if you are in contact with me to consider therapy, I will process your personal data where it is necessary for the performance of our contract. The GDPR also makes sure that I look after any sensitive personal information that you may disclose to me appropriately. This type of information is called ‘special category personal information’. The lawful basis for me processing any special categories of personal information is that it is for provision of health treatment (in this case counselling) and necessary for a contract with a health professional (in this case, a contract between me and you)
How I use your information
When you contact me with an enquiry about my counselling services I will collect information to help me satisfy your enquiry. This may include name, address, email-address, telephone number. Alternatively, another health professional may send me your details when making a referral or a parent or trusted individual may give me your details when making an enquiry on your behalf. If you decide not to proceed, I will ensure all your personal data is deleted within 5 years If you would like me to delete this information sooner, just let me know.
While you are accessing counselling, rest assured that everything you discuss with me is confidential, However there are exceptions to this. Legally, I will break that confidentiality if you mention serious crimes. Ethically, confidentiality may be broken if you, or others, in my
opinion, seem to be in danger or at serious risk of being harmed, or you speak about ending your own life. I will do my best to talk with you about this first, unless there are safeguarding issues that prevent this. If I feel it is an emergency I will call 999.
I will keep a record of your personal details to help my counselling service run smoothly. These details are kept securely in a locked filing cabinet and are not shared with any third party. I will keep written notes of each session. These are kept separate to personal details in the locked filing cabinet. For security reasons I will delete any text messages after their use has passed. If there is relevant information contained in a text, I will keep a written record filed away. Likewise, any email correspondence will be deleted, if it is not important. If necessary I will print it off and file it away in the cabinet.
After counselling has ended
Once counselling has ended your records will be kept for 5 – 7 years , depending on my insurance policy, from the end of our contact with each other. Records for children and young people will be kept for 6-7 years following their 18th birthday and are then securely destroyed.
Your rights
I try to be as open as I can in terms of giving people access to their personal information. You have a right to ask me to delete your personal information, to limit how I use your personal information, or to stop processing your personal information. You also have a right to ask for a copy of any information that I hold about you and to object to the use of your personal data in some circumstances. You can read more about your rights at : ico.org.uk/your-data-matters
If I do hold information about you I will :
· Give you a description of it and where it came from
· Tell you why I am holding this, tell you how long I will store your data and I how I made this decision.
· Tell you who it could be disclosed to
· Let you have a copy of the information in an intelligible form.
You can also ask me at
any time to correct any mistakes there may be in the personal information I hold about you.
To make a request for any personal information I may hold about you, please put the request in
writing addressing it to : chtc.counselling@gmail.com
If you have any
complaints about how I handle your personal data, please do not hesitate to get in touch with me by writing or emailing to the contact details given above. I
would welcome any suggestions for improving my data protection procedures. If you want to make a formal complaint about the way I have processed your personal information, you can contact the ICO which is the statutory body that oversees the data protection law in the UK. For more information, go to
ico.org.uk/make-a-complaint
Data security
I take the security of the data I hold about you very seriously and as such I take every effort to make sure it is kept secure. I use a locked filing cabinet, where identifiable information and notes are kept separately. I keep a paper diary of client appointments with notes. I use a coding system for notes and emails are on my laptop/phone which both have passwords
Third Party recipients of personal data
Please note, my website contains links to other websites that may be of interest. However, I have no control over other websites. Therefore, I cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy notice. When someone visits my website, I use WebHealer for my website, which uses a third party service Google Analytics to collect standard internet log information and details of visitor behaviour patterns. I do this to find out number of visitors to the various parts of my site. I use legitimate interests as my lawful basis for holding and using your personal information in this way, when you visit my website. This information is only processed in a way that does not identify anyone.
https://www.webhealer.net/privacy-policy/
If you fill in a form on my website, that data will be temporarily stored on the web host before being sent to me.
Where I provide links to websites of other organisations, this privacy notice does not cover how that organisation processes personal information. I encourage you to read the privacy notice on any other websites you visit.